Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) Compliance Policy
EcoGreen Remodeling complies fully with the TCPA and all Do Not Call regulations to protect consumer rights and privacy.
DNC Compliance
- We honor all opt-out and DNC requests within 10 business days.
- To opt-out of communications, email us at [email protected] or reply “STOP” to any SMS
- We do not contact individuals listed on the National Do Not Call Registry unless prior consent was given or there is an existing business relationship within the last 18 months.
TCPA Compliance
- We only use autodialers and pre-recorded messages where permitted by law and with prior express written consent.
- We do not send unsolicited texts without consent.
- Calls are made between 8:00 AM and 9:00 PM local time unless otherwise requested.
- All callers clearly identify themselves and the company, and provide a callback number.
Exemptions
- We may contact you regarding active service agreements, appointment confirmations, or project updates.
- Communication may occur if you’ve made an inquiry, scheduled an estimate, or are an active customer.
Reporting a Violation
Please report potential DNC or TCPA violations to: [email protected]